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| What is On the Job Training? |
It is the obligation and responsibility of supervisors and managers to train, qualify, and develop their work force through the use of Job Aids, Structured OJT, Workshops and Software.
On-the-job training (OJT) is one of the best training methods because it is planned, organized, and conducted at the employee's work site. OJT is generally the primary method used for sharpening employee skills and increasing productivity. It is especially appropriate for developing proficiency skills unique to an employee's job - particularly jobs that are relatively easy to learn and require locally-owned equipment and facilities.
[ More about Expert OJT ]
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| What are job aids? |
| So what is a job aid anyway? A Handbook of Job Aids, Rossett and Gautier-Downes (1991), defines job aid as "a repository for information, processes, or perspectives that is external to the individual and that supports work and activity by directing, guiding, and enlightening performance." In simpler terms, job aids contain information we choose not to remember; information that we can refer to when the need arises. As organizations of the future realize the escalating costs of training and development, the role of job aids will grow in importance.
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Expert OJT™ Workshop
Learn the entire Expert OJT System in 2 days. Build a complete STRUCTURED OJT program.
Designed for anyone -- supervisors, trainers and non-trainers who need to write job aids, or train others. No previous training or job aid writing experience required. |
During the workshop, you will produce:
- A Training Project Plan tailored to your company.
- A list of the procedures, best practices, and skills and knowledge for one job title from your organization.
- A job aid for one or more procedures.
- Training notes (a simple lesson plan) to go along with the job aid you wrote.
- The ability to train another person. |
| Module 1: Workshop Preview |
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 The key for a performance-based training and job aid system in your organization.
- What performance "is" and why it’s critical to focus on performance!
- The two types of performance.
- The key influences on job performance.
- What a job aid "is".
- Key definitions.
- How to benchmark your current training system against Expert OJT™.
| Note: A "module" is a group of activities designed to meet a specific training objective. Typically, a module includes an instructor preview, workbook activity, practice, a skill check, and personalized feedback from the instructor. |
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| Module 2: Conduct an Expert OJT Session |
- How to break a procedure into trainable chunks.
- Guidelines for demonstrating a procedure.
- The trainer’s Golden Rule.
- Tips for signing off trainees.
- How to protect your training investment after the training.
- Using pre and post training checklists.
- Guidelines for practice.
- Techniques for assessing trainee skills.
- How to ask Interactive Questions (IQs).
- How to track each trainee’s training progress.
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| Module 3: Build a Task List |
 Build a "training curriculum" of all the tasks, skills and knowledge a person needs to learn in order to do a particular job. We call it a "M.A.P." --
Master Activity Plan. If you already have a curriculum, the M.A.P. will help to optimize your training activities.The Master Activity Plan becomes your training roadmap.
Learn the 4-steps to building a total training roadmap:
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How to write a task list.
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How to identify the critical skills and knowledge for each task.
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How to sequence the tasks for optimal learning.
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How to put all of the training activities (not just OJT activities, but classroom, computer-based, etc.) into an optimal learning sequence.
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| Learn how to: |
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Track job aid development, trainee-training status, and cross training.
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Make work assignments, find training opportunities, track "hidden" training, and keep a training log.
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Build a training baseline – get a "snapshot" of who is already qualified to do the job.
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Plan the optimum mix of STRUCTURED OJT, e-learning, classroom and other training activities.
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Manage and track the entire OJT process.
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Identify trainee-training status in 20 seconds.
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Integrate training “naturally” into work processes so that knowledge and skill sharing becomes part of the job.
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| Module 4: Write S.M.A.R.T. Job Aids |
Capture procedures and best practices in job aids that anyone can refer to when doing a task.
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"Job aids" are procedures that people use when
actually doing a task.
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Job aids let people take the training with them to the job.
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If you already have job aids, we can show you how to write them faster and better.
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You don’t need to be a technical writer. You only need to know your job.
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The S.M.A.R.T. Job Aid™ format will work for any type of procedure.
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The KEY information that MUST be in each job aid you write.
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The information that must NEVER be in a job aid.
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WHEN and when NOT to use job aids.
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How to make job aids "user-friendly."
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How to package and place job aids for maximum effectiveness.
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How to test and revise a job aid.
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How to do task detailing AS you write a job aid. That way, you have an output you can use immediately (a job aid).
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How and when to use images in your job aids.
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How to make job aids visual.
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How to set the standards for a procedure.
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You will learn how to:
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Evaluate a job aid.
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Try out a job aid on another person.
Field the job aid.
Decide how to package the job aid and where to place it in the work environment.
Identify key work environment, motivation, and training issues they could affect job aids in your organization.
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| Module 5: Prepare Training |
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Save time and money by deciding IF any training
is needed to go along with a job aid.
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If training is needed, turn job aids into powerful training tools with training notes.
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Optimize your training time by planning the materials, training area, trainers, and trainees.
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Flawlessly train each task by using proven training strategies.
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| After the Workshop |
- Get coaching from your instructor as you actually test the materials you developed during the workshop.
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After you try out your materials, complete a simple evaluation checklist and return it to Expert OJT™ to earn a Certificate of Competence.
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An Expert OJT™ associate will provide up to 1 year of additional coaching, if needed, at no additional charge.
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| Who should attend: |
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| Line trainers - team leaders - supervisors - training coordinators - technical and shop trainers - procedure writers - classroom trainers - training developers -- job aid writers - quality assurance managers - training managers - anyone who needs to train others. |
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| Includes: |
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| A student manual, worksheets, all materials, and software (Job Aid Writer, M.A.P., and Training Notes.) After the workshop: 1 year of phone / fax / e-mail support. |
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| Tuition: |
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Tuition is $895.00 per person. ($795.00 if you register 30 days in advance.)
If 3 or more attend from the same company the cost is only $695.00 per person. |
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| Guarantee: |
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| If you are not convinced that Expert OJT can really make a difference in your training, simply let us know and we will refund your tuition in full. |
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